MANAGED IT SERVICES

Are you considering outsourcing your IT operations to an experienced, highly skilled team of IT professionals? We are more than the traditional “guy in the basement,” we are a team of well-rounded IT engineers that manage IT services for organizations in multiple states. Our clients range from large-scale industrial operations to small-scale local businesses. We are confident we can build and improve upon your current IT environment.

Considerations for choosing Direct Technologies as your Managed Service Provider:

Direct Technologies MIT
 
OUTSOURCED IT DEPARTMENT & CONSULTANT
 
  • Free up resources to focus on your business
  • Add a team of skilled IT Engineers while eliminating internal IT costs
  • Team of IT engineers with multiple skills – not just a one-person skillset
  • Forming a partnership by getting to know you, and your business
  • All the benefits of an in-house IT team, without the additional costs
 
PROACTIVE IT MANAGEMENT & MAINTENANCE
 
  • Issues go from nearly undetectable to large-scale issues quickly, proactive maintenance is essential
  • Proactive reporting and monitoring eliminate costly downtime
  • Time and money are placed back in your hands to grow and invest in your business
  • With Managed IT, you pay for prevention and infrastructure management
 
REMOTE & ON-SITE SUPPORT
 
  • Remote Support reduces overall IT expenses and promotes less downtime
  • Our IT Engineers serve clients both on-site and remotely – based on the issue at hand
  • Flexibility and adaptability are important for resolving issues in the most efficient manner, saving you time and money
 
BUDGET FRIENDLY
 
  • Break-fix IT support can become expensive very quickly
  • Managed IT agreements allow for budget friendly support whenever you need it
  • Rather than compiling costs for break-fix issues, you can trust our team to solve your issues in a timely manner – within the bounds of the agreement
 
ENTERPRISE SOLUTIONS FOR BUSINESSES OF ALL SIZES
 
  • Get access to technology solutions that are normally reserved for big corporate enterprises at costs geared towards your budget
  • Direct Technologies can get your access to high-quality hardware for a budget-friendly cost

SERVICE AGREEMENTS

IT BASIC (Support on Demand)
 
  • Remote accessibility
  • Help-desk hotline access
  • Antivirus/Malware
MIT CORE (Full-service Managed IT)
 
  • All of MIT BASIC, And:
  • Flat monthly rate
  • Enhanced proactive maintenance (24/7)
  • Unlimited break-fix from 8am-5pm (CST)
  • Quarterly check-ins
  • Proactive support
  • Weekly optimization
  • Priority support
MIT Enterprise (Full-service Managed IT+)
 
  • All of MIT CORE, And:
  • Virtual CIO
  • Advanced infrastructure scanning & reporting
  • Cyber security solutions/assessments
  • Procurement Management
  • Business planning & budgeting

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